Refund policy

We do not accept returns or exchanges due to the nature of our products. 

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Send your order number along with details of the defective or incorrect product along with photos.

You can contact us at candles.jhivanco@gmail.com.